Verkada Command Status

Verkada Command

All Systems Operational

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Operational

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Unable to load Access Control Settings Page

Resolved - A hotfix has been deployed and the issue is resolved.
Sep 11, 17:22 PDT

Identified - The issue has been identified and a hotfix is being implemented
Sep 11, 16:53 PDT

Sep 10, 2024

No incidents reported.

Sep 9, 2024

User deletion delays

Resolved - This incident has been resolved.
Sep 9, 18:15 PDT

Update - We are continuing to work on a fix for this issue.
Sep 9, 18:14 PDT

Update - We are continuing to work on a fix for this issue.
Sep 9, 10:11 PDT

Identified - We've identified an issue where Command user deletion requests are delayed and are working to address this.
Sep 9, 10:11 PDT

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Guest background check partial outage

Resolved - This incident has been resolved.
Sep 6, 14:40 PDT

Identified - We have identified an outage with a 3rd party provider preventing background checks in Verkada Guest from succeeding. We will continue to monitor this as provide an update as soon as the functionality is restored.
Sep 6, 11:59 PDT

Sep 5, 2024

Guest background check outage

Resolved - This incident has been resolved.
Sep 5, 11:33 PDT

Updates to users not being reflected in Command

Resolved - This incident has been resolved.
Sep 5, 09:16 PDT

Monitoring - A fix has been implemented and user information is now being accurately reflected.
Sep 5, 09:08 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 5, 09:01 PDT

Update - We are continuing to investigate this issue.
Sep 5, 09:01 PDT

Investigating - We are currently investigating this issue.
Sep 5, 08:36 PDT

Sep 4, 2024

No incidents reported.

Sep 3, 2024

Issue loading Verkada Alarms

Resolved - This incident has been resolved.
Sep 3, 13:56 PDT

Identified - We have identified an issue preventing users from loading Verkada Alarms, and are actively working to mitigate this issue.
Sep 3, 13:23 PDT

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.