Verkada Command Status

Verkada Command

All Systems Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Sensors Operational

Access Control Operational

Alarms Operational

Events and Notifications Operational

Computer Vision Operational

Intercom Operational

Guest Operational

Mailroom Operational

Device Claiming Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2023

Person of Interest Delays

Resolved - This incident has been resolved.
Nov 28, 12:51 PST

Identified - We have identified an issue causing higher than expected latency on person of interest notifications and are working to mitigate the issue.
Nov 28, 12:22 PST

Nov 27, 2023

Access Control Degraded

Resolved - This incident has been resolved.
Nov 27, 16:11 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 15:42 PST

Investigating - We are currently investigating an issue causing high latency on Access Control products. Configuration changes may be delayed.
Nov 27, 15:32 PST

Degraded Performance

Resolved - This incident has been resolved.
Nov 27, 15:19 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 14:55 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 27, 14:49 PST

Investigating - We are actively investigating an issue causing higher than expected latency across services.
Nov 27, 14:40 PST

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

Scheduled maintenance for LTE SIMs

Completed - The scheduled maintenance has been completed.
Nov 21, 01:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 PST

Scheduled - Our LTE SIM card provider will be performing maintenance at this time to improve service quality. We expect disrupted connections for up to 30 minutes during this window for some LTE backup modules.
Nov 16, 16:02 PST

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023

Increased error rate with Desk Station unlocks

Resolved - This incident has been resolved.
Nov 15, 16:45 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 09:23 PST

Update - We are seeing an increased error rate in unlock request from the Desk Station product. The team is actively investigating the issue.
Nov 15, 09:15 PST

Investigating - We are currently investigating this issue.
Nov 15, 09:14 PST

Nov 14, 2023

Alarm entry delay ignored

Resolved - This incident has been resolved.
Nov 14, 09:21 PST

Update - We are continuing to investigate this issue.
Nov 14, 09:21 PST

Investigating - The entry delay for alarm systems is being ignored, causing false alarms. We are actively investigating.
Nov 14, 08:06 PST