Verkada Command Status

Verkada Command

All Systems Operational

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Operational

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

Events Delays

Resolved - This incident has been resolved.
Sep 23, 11:09 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 16:26 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 20, 15:27 PDT

Investigating - We are currently investigating an issue causing increased delay in event processing, leading to delays in alert inbox, occupancy trends, and AI search.
Sep 20, 15:00 PDT

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

Delay with Access Control door events

Resolved - This incident has been resolved
Sep 20, 16:19 PDT

Monitoring - Less than 1% of our customers are still experiencing issues. We are continuing to monitor.
Sep 20, 11:26 PDT

Update - We continue to work through our backlog of events. Most customers should see delays of 15 minutes or less.
Sep 20, 08:47 PDT

Identified - Customers may experience a delay of up to 1 hour for Access Control door events. We’ve identified the issue and are working on a resolution.
Sep 20, 07:56 PDT

Sensor alerts not sending or populating events page

Postmortem - Read details
Sep 20, 12:00 PDT

Resolved - This incident has been resolved.
Sep 20, 09:38 PDT

Investigating - We are currently investigating this issue.
Sep 20, 09:02 PDT

Sep 19, 2024

No incidents reported.