Verkada Command

All Systems Operational

Login System Operational
Command Mobile Operational
Events and Notifications Operational
Device Claiming Operational
Streaming Live Footage Operational
Streaming Historical Footage Operational
Camera Analytics Operational
Archives Operational
Access Control Operational
Alarms Operational
Sensors Operational
Intercom Operational
Guest Operational
Mailroom Operational
Viewing Station Operational
Cellular Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Licensing Database Maintenance Mar 25, 2025 22:00-23:00 PDT

On Tuesday March 24th at 10:00 PM PST, we will be upgrading our database that manages Verkada's licensing platform. During this upgrade, users will be unable to view the license manager page, claim licenses, and claim orders. We expect this upgrade will take between 30 minutes to 1 hour.
Posted on Mar 21, 2025 - 10:42 PDT
Mar 25, 2025

No incidents reported today.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Audit Log Database Upgrade
Completed - The scheduled maintenance has been completed.
Mar 19, 20:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 PDT
Scheduled - At 8 PM PST on Wednesday, March 19th, we will be upgrading one of the databases that serve audit logs. During this time, users will be temporarily unable to view audit logs, but all other functionality will remain operational. We expect the upgrade to take between 30 minutes and 1 hour. No audit log data will be lost during this process, and after the upgrade is complete, users will be able to access all logs generated during this period.
Mar 17, 10:36 PDT
Cameras falsely reporting as offline
Resolved - This incident has been resolved.
Mar 19, 06:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 05:41 PDT
Investigating - We are investigating an issue where Cameras and Intercom devices are reporting as offline, however, they continue to stream and are otherwise fully functional.
Mar 19, 05:19 PDT
Mar 18, 2025
Guest cannot integrate with MS Teams
Resolved - This incident has been resolved.
Mar 18, 16:06 PDT
Identified - Engineering has been notified and is currently working toward a resolution. We will provide additional updates on this page as they become available.
Mar 18, 12:48 PDT
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Unable to create new Command organizations
Resolved - This incident has been resolved.
Mar 12, 15:34 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 12:42 PDT
Investigating - We are currently investigating this issue.
Mar 12, 12:26 PDT
Mar 11, 2025

No incidents reported.

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