Verkada Command Status

Verkada Command

Some Intercom units are failing to process bluetooth unlocks

Update - We are continuing to monitor for any further issues.
Jul 09, 2026 - 12:37 PDT

Monitoring - A fix has been rolled out to all affected Verkada TD33 Intercoms that restores Bluetooth unlock functionality. We are monitoring to confirm full recovery. Customers who continue to experience issues should contact Verkada Support.
Jul 09, 2026 - 12:37 PDT

Identified - Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms.

A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.
Jul 03, 2026 - 09:15 PDT

Investigating - We are currently investigating this issue.
Jul 02, 2026 - 17:36 PDT

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Operational

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Verkada Support Operational

Gov Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 10, 2026

Some users are unable to sign into Verkada Pass on Android phones

Resolved - This incident has been resolved.
Jul 10, 15:01 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 14:57 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 10, 14:23 PDT

Investigating - We are currently investigating this issue.
Jul 10, 12:55 PDT

Jul 9, 2026

Unresolved incident: Some Intercom units are failing to process bluetooth unlocks.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

Some Access Controllers are falsely reporting as offline

Resolved - This incident has been resolved.
Jul 7, 22:44 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 21:00 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 7, 20:53 PDT

Investigating - We are currently investigating this issue.
Jul 7, 20:42 PDT

Access Control web is not loading for some users on Government organizations

Resolved - This incident has been resolved.
Jul 7, 17:22 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 7, 17:14 PDT

Investigating - We are currently investigating this issue.
Jul 7, 17:07 PDT

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

Jul 2, 2026

Some Access level exceptions are taking effect early

Resolved - This incident has been resolved.
Jul 2, 16:39 PDT

Investigating - We are currently investigating this issue.
Jul 2, 09:56 PDT

Jul 1, 2026

Camera analytics results are not being displayed for some US Gov customers

Resolved - This incident has been resolved.
Jul 1, 12:30 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 11:32 PDT

Investigating - We are currently investigating this issue.
Jul 1, 11:00 PDT

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.