Verkada Command Status

Verkada Command

All Systems Operational

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Operational

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Verkada Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

Government customers are unable to view history and motion events

Resolved - This incident has been resolved.
Jan 13, 08:50 PST

Update - We are continuing to monitor for any further issues.
Jan 13, 08:16 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 08:16 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 13, 07:52 PST

Investigating - We are currently investigating this issue.
Jan 13, 07:46 PST

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

Chat system is loading slowly

Resolved - This incident has been resolved.
Jan 9, 13:40 PST

Identified - Seeing delays for our support chat due to an issue with our upstream provider. Please call in to

North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300

or email support@verkada.com for immediate support assistance
Jan 9, 13:03 PST

Investigating - Seeing delays for our support chat due to an issue with our upstream provider. Please call in to

North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300

or email support@verkada.com for immediate support assistance
Jan 9, 12:12 PST

Issues loading & administering devices in Command

Resolved - This incident has been resolved.
Jan 9, 09:54 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 22:09 PST

Investigating - Verkada engineering is investigating issues with our Command platform.
Customers may experience issues with device administration and device status reporting.
Jan 8, 18:56 PST

Jan 8, 2026

Jan 7, 2026

Some customers are reporting few alarm devices falling offline

Resolved - This incident has been resolved.
Jan 7, 15:51 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 15:41 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 7, 15:16 PST

Investigating - We have reports of few alarm devices falling offline. Engineering is looking into it.
Jan 7, 15:03 PST

Verkada Command loading slowly

Resolved - Verkada's engineering team identified the issue and applied a mitigation and we have observed functionality returning to normal.
Jan 7, 12:59 PST

Monitoring - Verkada engineering is investigating an issue where some resources were slow to load.
Jan 7, 12:38 PST

Jan 6, 2026

No incidents reported.