Verkada Command
Identified - Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms.

A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.

Jul 03, 2026 - 09:15 PDT
Investigating - We are currently investigating this issue.
Jul 02, 2026 - 17:36 PDT
Login System Operational
Command Mobile Operational
Events and Notifications Operational
Device Claiming Operational
Streaming Live Footage Operational
Streaming Historical Footage Operational
Camera Analytics Operational
Archives Operational
Access Control Operational
Alarms Operational
Sensors Operational
Intercom Degraded Performance
Guest Operational
Mailroom Operational
Viewing Station Operational
Cellular Gateway Operational
Verkada Support Operational
Gov Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

Unresolved incident: Some Intercom units are failing to process bluetooth unlocks.

Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 16:39 PDT
Investigating - We are currently investigating this issue.
Jul 2, 09:56 PDT
Jul 1, 2026
Resolved - This incident has been resolved.
Jul 1, 12:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 11:32 PDT
Investigating - We are currently investigating this issue.
Jul 1, 11:00 PDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Resolved - This incident has been resolved.
Jun 23, 07:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 06:50 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 06:41 PDT
Investigating - We are currently investigating this issue.
Jun 23, 05:43 PDT