Verkada Command
All Systems Operational
Login System Operational
Streaming Live Footage Operational
Streaming Historical Footage Operational
Archives Operational
Computer Vision Operational
Sensors Operational
Access Control Operational
Alarms Operational
Events and Notifications Operational
Intercom Operational
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Device Claiming Operational
Command Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Upgrade Mar 2, 2024 21:00-22:00 PST
At 9PM PST on Saturday, March 2nd, our engineering team will be performing an upgrade on the databases in our US and EU clusters responsible for storing sensor device information. We expect this maintenance to last approximately 15 minutes, during which certain functionality related to our sensors product may be unavailable. No data will be lost during this upgrade, as the sensors devices store the data locally, and will upload it to the Verkada Cloud as soon as the upgrade is complete.
Posted on Mar 01, 2024 - 15:54 PST
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - This incident has been resolved.
Feb 28, 13:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 28, 13:21 PST
Identified - We have identified an issue affecting logins for organizations using single sign on and are working to fix this.
Feb 28, 13:18 PST
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 09:20 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 09:17 PST
Investigating - We are currently investigating an issue with Archive creation.
Feb 22, 09:02 PST
Feb 21, 2024
Resolved - All features have fully recovered.
Feb 21, 17:06 PST
Update - We continue to monitor for further issues. At this time the only affected feature is "Who's watching". Motion search and camera notifications have fully recovered.
Feb 21, 14:53 PST
Update - Our metrics indicate that most functionality has recovered, however customer may still be experiencing issues with the following features:
* Motion Search
* Delayed Camera Notifications
* Who's viewing

Feb 21, 11:22 PST
Monitoring - A fix has been implemented and we are monitoring the results. We expect that camera notifications may be delayed while we recover.
Feb 21, 10:41 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 21, 10:32 PST
Update - We are continuing to investigate this issue.
Feb 21, 10:20 PST
Update - We are continuing to investigate this issue.
Feb 21, 10:10 PST
Update - We are continuing to investigate this issue.
Feb 21, 10:09 PST
Investigating - We are currently investigating an issue where some users are unable to load Verkada Command.
Feb 21, 10:03 PST
Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 17:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 17:02 PST
Update - We have identified the issue and our metrics show that most services have recovered at this point. We continue to observe delays in motion notifications that were are actively working to resolve.
Feb 20, 16:35 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 15:31 PST
Update - We are continuing to investigate this issue.
Feb 20, 14:34 PST
Update - We are continuing to investigate this issue.
Feb 20, 13:44 PST
Update - We are continuing to investigate this issue.
Feb 20, 13:43 PST
Investigating - We are actively investigating an issue loading Verkada Command.
Feb 20, 13:39 PST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.