Verkada Command
All Systems Operational
Login System Operational
Streaming Live Footage Operational
Streaming Historical Footage Operational
Sensors Operational
Access Control Operational
Alarms Operational
Events and Notifications Operational
Computer Vision Operational
Intercom Operational
Guest Operational
Mailroom Operational
Device Claiming Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2023
Resolved - This incident has been resolved.
Nov 28, 12:51 PST
Identified - We have identified an issue causing higher than expected latency on person of interest notifications and are working to mitigate the issue.
Nov 28, 12:22 PST
Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 16:11 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 15:42 PST
Investigating - We are currently investigating an issue causing high latency on Access Control products. Configuration changes may be delayed.
Nov 27, 15:32 PST
Resolved - This incident has been resolved.
Nov 27, 15:19 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 14:55 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 14:49 PST
Investigating - We are actively investigating an issue causing higher than expected latency across services.
Nov 27, 14:40 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Completed - The scheduled maintenance has been completed.
Nov 21, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 PST
Scheduled - Our LTE SIM card provider will be performing maintenance at this time to improve service quality. We expect disrupted connections for up to 30 minutes during this window for some LTE backup modules.
Nov 16, 16:02 PST
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023
Resolved - This incident has been resolved.
Nov 15, 16:45 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 09:23 PST
Update - We are seeing an increased error rate in unlock request from the Desk Station product. The team is actively investigating the issue.
Nov 15, 09:15 PST
Investigating - We are currently investigating this issue.
Nov 15, 09:14 PST
Nov 14, 2023
Resolved - This incident has been resolved.
Nov 14, 09:21 PST
Update - We are continuing to investigate this issue.
Nov 14, 09:21 PST
Investigating - The entry delay for alarm systems is being ignored, causing false alarms. We are actively investigating.
Nov 14, 08:06 PST