Verkada Command Status

Verkada Command

All Systems Operational

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Operational

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

Access Control tailgating detection is not operational

Resolved - This incident has been resolved.
Nov 25, 15:51 PST

Investigating - We are currently investigating this issue.
Nov 25, 10:07 PST

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

Delays in SMS deliverability

Resolved - This incident has been resolved.
Nov 22, 14:58 PST

Identified - We have identified an issue causing delays in SMS deliveries and are working with our vendor to resolve the issue. Customers utilizing SMS notifications are encouraged to switch to email or push notifications, which are not affected by this issue. For SMS Two-factor, we recommend switching to Passkey or TOTP authentication.

Help articles to configure these recommendations can be found here:
https://help.verkada.com/en/articles/6203427-camera-status-alerts
https://help.verkada.com/en/articles/3831845-enable-2fa-for-your-command-account
Nov 22, 10:46 PST

Nov 21, 2024

Degraded Streaming Issue

Resolved - This incident has been resolved.
Nov 21, 12:19 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 10:04 PST

Identified - We have identified an issue causing degraded streaming performance and are working to fix this issue.
Nov 21, 08:02 PST

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.