Resolved -
This incident has been resolved.
Sep 18, 23:27 PDT
Update -
We are continuing to work on a fix for this issue.
Sep 18, 20:52 PDT
Update -
We are continuing to work on a fix for this issue.
Sep 18, 16:15 PDT
Identified -
We are currently experiencing connectivity issues due to an ongoing Amazon Web Services outage in our primary region. Our engineering team is actively monitoring the situation. Some services may be intermittently unavailable. We apologize for any inconvenience and are working to resolve the issue as quickly as possible. Updates from AWS can be found here: https://health.aws.amazon.com/health/status
Sep 18, 16:06 PDT
Update -
We are continuing to monitor for any further issues.
Sep 18, 15:35 PDT
Update -
We are continuing to monitor for any further issues.
Sep 18, 14:46 PDT
Update -
We are continuing to monitor for any further issues.
Sep 18, 14:41 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 18, 14:35 PDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 18, 12:41 PDT
Investigating -
Some users may be experiencing degraded performance loading certain parts of Verkada Command. We are actively investigating this issue and will provide an update shortly.
Requests to create camera archives are are not being processed.
Sep 18, 11:29 PDT