Verkada Command Status

Verkada Command

Planned maintenance updating analytics and search infrastructure

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 2026 - 15:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 20, 2026 15:00 - May 21, 2026 06:00 PDT

Scheduled - During this window, new detections of license plates, people, and vehicles will be cached and temporarily inaccessible. Existing detections will remain searchable, and alerts will continue to be sent out normally. The cached detection data will sync into Command and become usable once the maintenance is complete.

This maintenance window will only impact commercial organizations created with data residency set to United States. European Union and Australian organizations will not be affected.
May 20, 2026 15:00 - May 21, 2026 06:00 PDT

Command Mobile Operational

Events and Notifications Operational

Device Claiming Operational

Streaming Live Footage Operational

Streaming Historical Footage Operational

Camera Analytics Under Maintenance

Archives Operational

Access Control Operational

Alarms Operational

Sensors Operational

Intercom Operational

Guest Operational

Mailroom Operational

Viewing Station Operational

Cellular Gateway Operational

Verkada Support Operational

Gov Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2026

No incidents reported today.

May 20, 2026

Classic Alarms not available for some orgs

Resolved - This incident has been resolved.
May 20, 00:51 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 18:04 PDT

Investigating - We are currently investigating Classic Alarms not being available in Command for some organisations.

New Alarms is not affected.
May 19, 17:55 PDT

May 19, 2026

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events

Resolved - This incident has been resolved.
May 15, 12:40 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 11:14 PDT

Investigating - We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.
May 15, 09:53 PDT

May 14, 2026

No incidents reported.

May 13, 2026

Issues receiving NCIC alerts in Government Solutions Command Organizations

Resolved - This incident has been resolved.
May 13, 08:32 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 08:12 PDT

Identified - The issue has been identified and a fix is being implemented.
May 13, 08:12 PDT

Investigating - We are currently investigating this issue.
May 13, 07:15 PDT

Issue loading Workplace products

Resolved - This incident has been resolved.
May 13, 06:03 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 12:35 PDT

Investigating - Workplace is currently degraded. We are actively investigating the issue.
May 12, 11:55 PDT

May 12, 2026

May 11, 2026

Unable to modify analytics for cameras in European organisations

Resolved - This incident has been resolved.
May 11, 09:55 PDT

Identified - The issue has been identified and a fix is being implemented.
May 11, 06:55 PDT

Investigating - We are currently investigating this issue.
May 11, 05:06 PDT

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

Degraded functionality on Command and some cameras showing offline

Resolved - This incident has been resolved.
May 7, 08:26 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 08:15 PDT

Update - We are continuing to investigate this issue.
May 7, 08:05 PDT

Investigating - We are currently investigating this issue.
May 7, 07:52 PDT