Verkada Command
D Series Cameras May Show Offline but Can Still Live Stream
Update - We are continuing to work on a fix for this issue.
Apr 17, 2024 - 14:48 PDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 2024 - 14:23 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 2024 - 14:23 PDT
Login System Operational
Streaming Live Footage Degraded Performance
Streaming Historical Footage Operational
Archives Operational
Computer Vision Operational
Sensors Operational
Access Control Operational
Alarms Operational
Events and Notifications Operational
Intercom Operational
Guest Operational
Mailroom Operational
Device Claiming Operational
Command Mobile Operational
Viewing Station Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
LPR feature not loading in EU region organisations.
Resolved - This incident has been resolved.
Apr 24, 03:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 02:56 PDT
Investigating - We are currently investigating this issue.
Apr 24, 02:18 PDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
In-Call Person of Interest Notifications Not Working
Resolved - The fix for this issue has been deployed.
Apr 17, 16:46 PDT
Identified - In-call Person of Interest notifications have been temporarily disabled to relieve an overload on the system that powers this feature and other computer vision features for cameras. In-Call Person of Interest Notifications are expected to be disabled for around 2 days while we work on a fix, which is in progress.
Apr 16, 15:01 PDT
Apr 16, 2024
Issue Loading Historical Video & Alerts Page
Resolved - This incident has been resolved.
Apr 16, 18:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 18:50 PDT
Identified - We have identified an issue causing some users to be unable to load historical video and the alerts page from Verkada Command on Web. We are working to quickly hotfix this issue and expect a resolution in 20-30 minutes.
Apr 16, 18:31 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage