Issue Loading Historical Video & Alerts Page

Incident Report for Verkada Command

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 18:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2024 - 18:50 PDT

Identified

We have identified an issue causing some users to be unable to load historical video and the alerts page from Verkada Command on Web. We are working to quickly hotfix this issue and expect a resolution in 20-30 minutes.

Posted Apr 16, 2024 - 18:31 PDT

This incident affected: Events and Notifications and Streaming Historical Footage.