Government customers are unable to view video playback on the alerts page

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Oct 31, 2025 - 11:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2025 - 11:00 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 31, 2025 - 08:08 PDT

Investigating

We are currently investigating this issue.
Posted Oct 31, 2025 - 07:23 PDT
This incident affected: Events and Notifications.