Problems adding devices to Command

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted May 15, 2025 - 13:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2025 - 13:21 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 15, 2025 - 13:18 PDT

Investigating

We are currently investigating issues with adding new devices to Command.
Posted May 15, 2025 - 13:05 PDT
This incident affected: Device Claiming.