Issues with remote unlocks and calls on Intercom

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Feb 10, 2026 - 13:56 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 10, 2026 - 11:20 PST

Investigating

We are aware of issues with remote unlocks and calls taking a long time.
Posted Feb 10, 2026 - 07:13 PST
This incident affected: Intercom.