History streaming unavailable for some camera models

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 10:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2025 - 10:46 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2025 - 09:20 PDT

Investigating

History streaming is currently unavailable for D-series and Command Connector devices. Verkada's engineering team is investigating.

There is no known impact to footage retention.
Posted Oct 23, 2025 - 07:47 PDT
This incident affected: Streaming Historical Footage.