Government customers are unable to view history and motion events

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 08:50 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 13, 2026 - 08:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2026 - 08:16 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 13, 2026 - 07:52 PST

Investigating

We are currently investigating this issue.
Posted Jan 13, 2026 - 07:46 PST
This incident affected: Streaming Historical Footage.