Cameras falsely reporting as offline

Incident Report for Verkada Command

Resolved

This incident has been resolved.

Posted Mar 19, 2025 - 06:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2025 - 05:41 PDT

Investigating

We are investigating an issue where Cameras and Intercom devices are reporting as offline, however, they continue to stream and are otherwise fully functional.

Posted Mar 19, 2025 - 05:19 PDT

This incident affected: Events and Notifications.