Updates to users not being reflected in Command

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Sep 05, 2024 - 09:16 PDT

Monitoring

A fix has been implemented and user information is now being accurately reflected.
Posted Sep 05, 2024 - 09:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 05, 2024 - 09:01 PDT

Update

We are continuing to investigate this issue.
Posted Sep 05, 2024 - 09:01 PDT

Investigating

We are currently investigating this issue.
Posted Sep 05, 2024 - 08:36 PDT
This incident affected: Access Control.