Some customers are reporting few alarm devices falling offline

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Jan 07, 2026 - 15:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2026 - 15:41 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 07, 2026 - 15:16 PST

Investigating

We have reports of few alarm devices falling offline. Engineering is looking into it.
Posted Jan 07, 2026 - 15:03 PST
This incident affected: Alarms.