Some users are unable to log into Command

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 16:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 16:04 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2025 - 16:01 PDT

Update

We are continuing to investigate this issue.
Posted Oct 08, 2025 - 15:58 PDT

Update

We are investigating reports of increased load times and errors for Command users.
Posted Oct 08, 2025 - 15:55 PDT

Investigating

We are currently investigating this issue.
Posted Oct 08, 2025 - 15:54 PDT
This incident affected: Login System and Access Control.