Command mobile app usability

Incident Report for Verkada Command

Resolved

This incident has been resolved

Posted Aug 26, 2025 - 13:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
If users are still experiencing issues with the Command on mobile we recommend uninstalling and reinstalling the app.

Android: https://play.google.com/store/apps/details?id=com.verkada.android
Apple IOS: https://apps.apple.com/au/app/verkada-command/id1157022527

Posted Aug 25, 2025 - 18:46 PDT

Investigating

We are aware of issues currently affecting the Command mobile application on Android and IOS platforms and our engineering team is actively investigating.

Posted Aug 25, 2025 - 17:28 PDT

This incident affected: Command Mobile.