Some users are experiencing issues with Access unlocks and user creation

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Mar 16, 2026 - 19:23 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 16, 2026 - 17:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2026 - 17:17 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 16, 2026 - 14:31 PDT

Investigating

We are currently investigating this issue.
Posted Mar 16, 2026 - 13:35 PDT
This incident affected: Access Control and Intercom.