Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Aug 03, 2026 - 08:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2026 - 08:07 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 03, 2026 - 07:26 PDT

Investigating

We are currently investigating this issue.
Posted Aug 03, 2026 - 06:04 PDT
This incident affected: Access Control and Gov Cloud.