Issues with New User Invites, Password Reset & Magic Link login in EU & AU region Organisations.

Incident Report for Verkada Command

Resolved

This incident has been resolved.

Posted Nov 08, 2024 - 09:54 PST

Investigating

We have identified an issue preventing newly added users from logging In, Magic Link login & password resets from operating as expected. We are working to release a hotfix for this issue and will provide an update shortly. This only affects EU and AU region organisations.

Posted Nov 08, 2024 - 05:04 PST

This incident affected: Login System.