Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offline

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Feb 25, 2026 - 03:12 PST

Update

We are continuing to monitor for any further issues.
Posted Feb 24, 2026 - 07:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 06:43 PST

Investigating

We are currently investigating this issue.
Our upstream network provider is experiencing an outage affecting USA Verizon profiles on 4G/LTE.
Posted Feb 24, 2026 - 06:00 PST
This incident affected: Streaming Live Footage, Streaming Historical Footage, Camera Analytics, and Cellular Gateway.