Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2025 - 20:00 PDT
Scheduled
At 8 PM PST on Friday, July 11th, we will be performing a scheduled upgrade of one of our databases. This operation will affect users in our US, EU, and Australia regions.
This update will primarily impact features within our Admin section of Verkada Command. We expect the upgrade to take between 30 minutes and 1 hour. No data will be lost during this process. All other platform functionality will remain fully operational.
During this maintenance window, the following features may be temporarily unavailable or fail to perform as expected: Organization Management Feature Manager Key Contacts Support Access Notification Recipients Support Cases Visibility User Management Single Sign-On (SSO) with OIDC User Management via SCIM Security & Privacy Settings Public Disclosures Security Checklist Shared Data with Verkada Verkada Partner Features Partner Tools Site Planner
Repeated attempts on the operations involving the above features may not be successful during the upgrade window. Once the upgrade is complete, all features will return to normal operation.