Issues with Command, Historical Streaming, and User Management

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Oct 09, 2025 - 12:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 12:05 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2025 - 11:48 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2025 - 11:45 PDT

Identified

We have identified an issue with historical streaming and are implementing a fix now.
Posted Oct 09, 2025 - 11:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 11:19 PDT

Investigating

We are currently investigating this issue.
Posted Oct 09, 2025 - 11:11 PDT
This incident affected: Login System, Streaming Historical Footage, Camera Analytics, Archives, Access Control, and Guest.