Delay in disarming Classic Alarm sites in European region Organisations.

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Mar 27, 2025 - 08:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 26, 2025 - 16:20 PDT

Investigating

We are currently investigating this issue. Alarm sites successfully arm and disarm in these organisations; however, we have observed behaviour in which consoles and keypads may time out during the operation of disarming a site, despite the site successfully disarming.
Posted Mar 26, 2025 - 04:48 PDT
This incident affected: Alarms.
← Current Status Powered by Atlassian Statuspage