Newly created Access Users are not showing on the Access Users page in Command

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Aug 14, 2024 - 11:51 PDT

Monitoring

A fix has been implemented and updates/new users are now being displayed.
Posted Aug 14, 2024 - 11:51 PDT

Identified

The issue has been identified and we are working on a resolution.
Posted Aug 14, 2024 - 10:05 PDT

Investigating

Users are being created, but are not being displayed. We are currently investigating.
Posted Aug 14, 2024 - 08:52 PDT
This incident affected: Access Control.