Some Viewing Station features degraded due to earlier outage

Incident Report for Verkada Command

Resolved

Repairs have been made to the service and Viewing Station motion Smart Tiles and functionally should be working normally.
Posted Nov 07, 2025 - 15:09 PST

Identified

As part of a fix for the outage earlier this afternoon, two features are degraded:

Motion Smart Tiles are not operational.

Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected.

Our engineering team is working to restore full operations to these services.
Posted Nov 04, 2025 - 14:09 PST

Investigating

As part of a fix for the outage earlier this afternoon, two features are degraded:

Motion Smart Tiles are not operational.

Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected.

Our engineering team is working to restore full operations to these services.
Posted Nov 04, 2025 - 14:08 PST
This incident affected: Viewing Station.
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