Some Viewing Stations are reporting offline in command and displaying a black screen.

Incident Report for Verkada Command

Update

The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and update the OS.
Posted May 27, 2026 - 03:22 PDT

Identified

The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
Posted May 27, 2026 - 03:18 PDT
This incident affects: Viewing Station.