Some Viewing Stations are reporting offline in command and displaying a black screen.

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted May 27, 2026 - 10:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2026 - 08:19 PDT

Update

The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and update the OS.
Posted May 27, 2026 - 03:22 PDT

Identified

The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
Posted May 27, 2026 - 03:18 PDT
This incident affected: Viewing Station.