Degraded functionality on Command and some cameras showing offline

Incident Report for Verkada Command

Resolved

This incident has been resolved.

Posted May 07, 2026 - 08:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2026 - 08:15 PDT

Update

We are continuing to investigate this issue.

Posted May 07, 2026 - 08:05 PDT

Investigating

We are currently investigating this issue.

Posted May 07, 2026 - 07:52 PDT

This incident affected: Events and Notifications, Device Claiming, Streaming Live Footage, Streaming Historical Footage, Camera Analytics, Archives, Access Control, Alarms, Sensors, Intercom, Guest, and Mailroom.