Some users are unable to arm/disarm Alarms via keypad

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Sep 22, 2026 - 21:13 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 22, 2026 - 20:23 PDT

Investigating

We are currently investigating this issue.
Posted Sep 22, 2026 - 20:16 PDT
This incident affected: Alarms.