Access user changes are not reflecting in the UI

Incident Report for Verkada Command

Resolved

This incident has been resolved.
Posted Sep 10, 2025 - 06:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2025 - 06:15 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 10, 2025 - 06:02 PDT

Investigating

Access Control user roles, suspended users, and command group assignment changes are not reflecting in the UI.
Posted Sep 10, 2025 - 05:53 PDT
This incident affected: Access Control.